Q: How long will my order take to arrive?
A: Non-custom items ship in 1–4 business days (U.S.), delivery 5–10 business days. Engraved/custom items require 1–3 weeks. International shipping 7–30 business days depending on destination.
Q: Can I return a custom gift?
A: Custom and personalized items are final sale. Only defective or damaged items are eligible for replacement or refund.
Q: Are there any fees for international orders?
A: Yes, buyers are responsible for any import duties, taxes, or customs fees.
Q: How do I track my order?
A: Tracking info will be emailed once your order ships.
Q: Can I change my shipping address after placing an order?
A: Only before shipment; please contact us immediately.